Customer Experience

Business growth: that is a goal every kind of retail business has etched into their agenda. Their presence exists simply because they want to grow. Grocery stores have the same idea as well, [...]

In the bigger picture, we often assume that customers want nothing more than their products coming at them cheap and fast. Though it’s logical, it’s also far from the truth. In reality, customers [...]

With the rise of technology, there has been an overwhelming convenience of resources such as books. A few taps of the screen is all it takes to purchase an e-book version of your favourite read, [...]

When customers walk into a retail store, they expect a complete, memorable experience, with little to no hassles. And although a dedicated retailer tries their best to check all the requirements [...]

The retail industry is big and bustling; there are tons of products you can buy from suppliers and sell for a profit. Cars, clothes, furniture, food – the types of retail stores open to the [...]

We all have read the headlines by now: with the sudden growth of online shops, retail stores just may be on the brink of dying out – kind of like a retail apocalypse. But first, let’s [...]

Running a retail store is a lot more than just setting up your products on shelves and expecting customers to come in to make purchases. It requires a lot of planning and attention to detail [...]

A retailer builds a brand solely for the customer – to fulfil their needs, and to keep them happy. Customer satisfaction decides how successful a retail business will be – the more [...]

When you want to increase sales for your mobile phone dealership business, you often get lost in the fray of many complicated things – inventory audits, tax payrolls, stock levels, balance [...]

Do you want to open your own beauty salon, and establish yourself within this booming beauty industry? We wouldn’t be surprised if that idea has ever popped in your mind. With the increasing [...]