Care for your Customers with CRM
A retailer builds a brand solely for the customer – to fulfil their needs, and to keep them happy. Customer satisfaction decides how successful a retail business will be – the more [...]
How to Read your Customer’s mind
When you read that title, you might think, “Should that even be a question for an entrepreneur?” The answer to that – sadly – is yes. You’d be surprised to see how many entrepreneurs [...]
Winning Loyalty: 7 smart ways to retain customers
Anyone working in sales will tell you one thing: finding new ways to increase customer revenues is always top priority. However, most salespeople are so focused on gaining new clients that they [...]
Technology – on the road to reinvent CRM?
In an increasingly mobile-savvy world, the key to sustainable growth is a memorable customer experience. For that, we have often relied on Customer Relationship Management, or CRM for short. In [...]
Customer Profiling: the Next Best Thing for your Business
When we figure out how to run a business, we often forget who we are running it for – our customers. This can be seriously detrimental, considering that your customers are the ones funding [...]
How To Successfully Launch Your Boutique
If you want to use your passion for fashion to even earn money with it, and be at the forefront of the industry, opening a small fashion retail outlet is perhaps the best decision you can make. [...]
The Perfect CRM System
CRM – or Customer Relationship Management – is a system that improves your company’s relationships with customers. You can improve interaction with existing customers, find new [...]
Make Customer Relationships Last Longer
Consumers are quite confident – one moment they’ll support your brand, but as soon as they lose interest, they will switch over to another vendor. You can’t blame them – they only [...]
